COVID-19 INFORMATION 

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Start and Stop Service

Open Monday - Friday 8:00 - 4:30

Administration Office:8185 E. Daniels Loop, Suite 111, Port Orchard, WA 98366

Mailing Address: P.O. Box 98, Manchester, WA 98353

Phone: 360-871-0500 | Fax: 360-871-0455

Email: customerservice@manchesterwater.org

CLOSED ON MOST MAJOR HOLIDAYS

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UTILITY ASSISTANCE

Governor Inslee has issued Proclamation 20-23, pertaining to Utility Assistance and Preservation of Essential Services. Manchester Water District (District) is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This Proclamation does not relieve customers from their obligation to pay for utility services.


These prohibitions on disconnecting, refusing to reconnect, and charging late fees in this proclamation, as amended, are extended until termination of the COVID-19 State of Emergency or 11:59 p.m. on September 30, 2021, whichever comes first.





The Board of Commissioners have authorized District Staff to offer long-term payment plans to customers who have been unable to make regular payments due to COVID-19. If you have been financially impacted by the pandemic and need to make a payment arrangement, please contact the administrative office as soon as possible. After September 30, 2021, customers who have not made payment arrangements will be subject to late fees and/or disconnection of services.


If you are needing assistance with your bill, please visit the link below for more information. 
https://www.kitsapgov.com/hs/Pages/HH-KEPA.aspx for more information 

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HOURS: MONDAY - FRIDAY 8:00AM - 4:30PM

PHONE: 360-871-0500